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      Returns and Refunds Policy

      Thank you for shopping at Alive & Free Co.

      Please read this policy carefully. This is the Return and Refund Policy of

      The product must be unused, unwashed, odor-free and in the original condition. Buyer is responsible for return shipping fees.

      We issue refunds* for products returned within 30 days of the original purchase of the product. The product must be unused, odor-free and in the original condition. *Items on sale or discounted cannot be refunded only credited.

      Holiday discounts can not be returned for a refund.  We will exchange items of equal or lesser value as long as they meet our exchange policy. 


      Please return items for inspection to:

      Alive and Free co.

      4120 International Way

      STE A111

      Milwaukie, OR 97222

      We recommend contacting us for assistance if you experience any issues. 


      Contact us

      If you have any questions about our Returns and Refunds Policy, please contact us:

      • By email: