How long is shipping?
We typically ship within 3-10 business days depending on inventory levels. Please understand COVID-19 pandemic has increased our processing time. Please understand that we are only a two-man shop. We hand make each individual order and both of us are working hard knocking out orders as quickly as possible.
I haven't recieved a shipping confirmation.
Your order is in our production queue. At the moment we print your shipping label, you'll be sent an automated email with all shipping confirmation and tracking info. Please stay tuned.
Why is my order taking so long? USPS tracking shows it's still in tranist.
The moment we print your shipping label, pack your order and ship your order. We are no longer resposnible for your order. We can only see the tracking history based on the tracking number. Please contact USPS directly if your order transit time is taking longer than usual. They have more resorces to track it down.
Can I add a discount after my purchse?
Discounts cannot be added after purchases have been completed.
How long does it take to receive an email response?
We are closed on the weekends. We typically respond within 24-48 hours unless it is the weekend.
Our office hours are 9-5 Monday thru Friday
