We have a simple free exchange policy. Just contact us within 30 days from purchase date and we will provide a return label. The product must be unused, unwashed, odor-free and in the original condition.
We issue refunds* for products returned within 30 days of the original purchase of the product. The product must be unused, odor-free and in the original condition.
Please return items for inspection to:
Alive and Free co.
4120 International Way
Milwaukie, OR 97222
We recommend contacting us for assistance if you experience any issues.
*Items on sale or discounted cannot be refunded only credited.
If you have any questions about our Exchange, Returns or Refunds Policy, please contact us: